Shipping & Returns
We ship items via DHL
Please note that due to the incredible demand for our products, which significantly exceeds our production capacity, there may be delays in shipment. Some models can only be pre-ordered with shipping out within a month or longer. Please check the availability of products by contacting us if the delivery time is essential for you.
We use DHL for delivery. The Item will be shipped from the nearest to your place warehouse. If we don't have a chosen model in stock we will ship directly from our factory.
IMPORTANT: We cannot guarantee that you will or will not be charged any taxes, custom fees or duties. Any customs or import taxes and duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We indicate the cost of products without the shipping costs in customs invoices, so the cost for customs will be lower than the actual price on the website.
We are guided by the same policy as the delivery companies.
We ship only paid products.
RETURN & EXCHANGE POLICY
You can return your order during a month in unused condition and we will refund the cost of items but will keep the cost of delivery.
Address for returns: 11151 Aqua Vista Street, suit 229, Studio city, CA 91602